Privacy Policy

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Last Updated: [Feb 2025]

CPD Trustmark Credential is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

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1. Information We Collect

We may collect and process the following information:

• Personal details (such as name, email address, phone number)

• Business or academy information

• Course-related materials submitted for accreditation

• Payment and transaction details

• Website usage data (via cookies and analytics tools)

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2. How We Use Your Information

Your information is used to:

• Process accreditation applications

• Communicate with you regarding your account or services

• Provide certificates, resources, and support

• Improve our website and services

• Meet legal and regulatory obligations

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3. Sharing Your Information

We do not sell or trade your personal data. Your information may only be shared:

• With trusted service providers (e.g. payment processors)

• Where required by law or legal obligation

• To maintain a public listing of accredited providers (where applicable

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4. Data Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your information only for as long as necessary to provide our services and meet legal requirements. You may request deletion of your data where applicable.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (where legally permitted)

• Object to or restrict certain types of processing

To exercise these rights, please contact us directly.

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7. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services indicates your acceptance of those updates.

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10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

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Contact@thecpdtrustmark.com
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Complain@thecpdtrustmark.com
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quote@thecpdtrustmark.com

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[Insert Business Address]