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Terms & Conditions

Last Updated: [february 2025]

These Terms & Conditions outline how you may use the CPD Trustmark website and services. By accessing our platform or engaging with our services, you agree to comply with the terms set out below.

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1. About Us

CPD Trustmark Credential is an independent accreditation body providing CPD recognition services to training providers and academies. Our accreditation reflects our internal standards and quality framework and is not affiliated with any government or regulatory authority.

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2. Our Services

We provide accreditation for training courses, along with supporting resources such as certification templates, branding assets, and member support tools. All applications are subject to assessment and must meet our defined quality standards before approval is granted.

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3. Website Use

All materials available on this website, including text, graphics, logos, downloads, and design elements, are owned by or licensed to CPD Trustmark Credential. You may not copy, reproduce, or distribute any content without prior written consent.

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4. Fees & Payment

All pricing is listed in GBP and may be subject to VAT where applicable. Full payment is required before any accreditation or related service begins, unless otherwise agreed in writing.

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5. Cancellations & Refunds

Once course materials have been submitted for review, fees are non-refundable. Subscription-based services may be cancelled with appropriate notice as outlined at the point of purchase. Annual plans are non-refundable after activation.

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6. Your Responsibilities

You are responsible for ensuring that all submitted materials are accurate, lawful, and your own intellectual property. CPD Trustmark does not accept responsibility for content provided by clients. You must ensure your training complies with all relevant legal and industry requirements.

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7. Liability

CPD Trustmark Credential is not liable for any indirect or consequential loss arising from the use of our services. Accreditation does not guarantee business success, course performance, or learner outcomes.

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8. Data Protection

We handle personal data in line with applicable UK data protection laws. For full details on how your data is collected and used, please refer to our Privacy Policy.

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9. Intellectual Property Rights

All certification designs, templates, branding elements, and resources provided remain the property of CPD Trustmark Credential unless explicitly stated otherwise. These may not be altered, resold, or redistributed without permission.

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10. Legal Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively within this jurisdiction.

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11. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be published on this page, and continued use of our services indicates acceptance of the updated terms.

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